Privacy Policy & Cookies
Effective from 1 January 2026. NEXUS (London Real Estate App) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data.
1. Data Controller
London Real Estate App (trading as NEXUS) is the data controller for personal information collected through this website. Contact: info@nexus-london.uk.
2. What Data We Collect
- Contact information — name, email address, and phone number when you submit a listing or inquiry
- Property details — address, rent, and description when listing a property
- Technical data — IP address, browser type, device information, and usage patterns via cookies and Google Analytics
3. How We Use Your Data
We process your data to operate the marketplace — matching tenants with properties, verifying agencies, sending service-related communications, and improving our platform. We do not sell your personal data to third parties.
4. Legal Basis
Processing is based on: (a) contractual necessity — to provide the listing and matching services you requested; (b) legitimate interest — to improve and secure our platform; and (c) consent — for marketing communications, where you may opt out at any time.
5. Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
6. Data Retention
We retain your personal data only as long as necessary. Property listings are retained for 12 months after removal; inquiry data is retained for 6 months. You may request deletion at any time by contacting us.
7. Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict, or port your data. To exercise these rights, email info@nexus-london.uk. We respond within 30 days.
8. Third-Party Services
We use Google Analytics for anonymous usage analysis. Google's privacy policy is available at policies.google.com/privacy.
9. Updates
This policy may be updated periodically. Material changes will be notified on our website with 30 days' notice.